Version: Latest

Introduction to Rasa Pro

Rasa Pro is an open core product that extends Rasa Open Source. With over 50 million downloads, Rasa Open Source is the most popular open source framework for building chat and voice-based AI assistants.

Rasa Pro extends Rasa Open Source with CALM, a generative AI-native approach to developing assistants, combined with enterprise-ready analytics, security, and observability capabilities. A paid license is required to run Rasa Pro, but all Rasa Pro code is visible to end users and can be customized as needed.

Rasa Pro is the pro-code component of our enterprise solution, Rasa Platform, for implementing resilient and trustworthy AI assistants at scale. Rasa Studio complements Rasa Pro with a low-code user interface, enabling anyone on your team to create and improve your assistant.

You can learn about our release and maintenance policy on Rasa Product Release and Maintenance Policy.

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Rasa Pro Features

Features below marked with the "CALM" label fully work with CALM.

Conversational AI with Language Models (CALM)

CALM is an LLM-native approach to building reliable conversational AI. Read more here.

Analytics with Conversational Data Pipeline
CALM

Visualize Rasa metrics in a third-party tool to measure the performance of your assistant.

Read more here.

Concurrent Lock Store
CALM

Scale deployment and reliably handle high volumes of traffic across multiple Rasa instances with the confidence that no messages will be dropped.

Read more here.

End-to-End Testing
CALM

Test your assistant with our end-to-end testing solution designed to meet enterprise-grade integration and acceptance testing criteria.

Read more here.

Enterprise Search
CALM

Integrate external knowledge into your assistant without the overhead of intent creation.

Read more here.

IVR Voice Connector
CALM

Integrate with best-in-class IVR systems through our OOTB voice connectors.

Read more here.

Observability (Tracing)
CALM

Resolve performance issues faster and identify bottlenecks in message handling and model training.

Read more here.

PII Handling

Anonymize PII (Personal Identifiable Information) in logs and events streamed via the Kafka event broker.

Read more here

Real-Time Markers

Mark points of interest in conversations to support the targeted analysis of user journeys real time.

Read more here

Secrets Management
CALM

Enhance security with our seamless Vault integration, enabling dynamic credential rotation for Rasa databases without system disruptions.

Read more here.

Security Scanning for Vulnerability Protection
CALM

Nightly and proactive security patches on your docker image to make sure dependencies are always up to date.

Spaces (Alpha Release)

Modularize your assistant for better scaling and team collaboration.

Read more here