This is documentation for Rasa Documentation v2.x, which is no longer actively maintained.
For up-to-date documentation, see the latest version (3.x).

Version: 2.x

Cisco Webex Teams

You first have to create a cisco webex app to get credentials. Once you have them you can add these to your credentials.yml.

Getting Credentials

How to get the Cisco Webex Teams credentials:

You need to set up a bot. Check out the Cisco Webex for Developers documentation for information about how to create your bot.

After you have created the bot through Cisco Webex Teams, you need to create a room in Cisco Webex Teams. Then add the bot in the room the same way you would add a person in the room.

You need to note down the room ID for the room you created. This room ID will be used in room variable in the credentials.yml file.

Please follow this link below to find the room ID

In the OAuth & Permissions section, add the URL of the Rasa Open Source endpoint that Webex should forward the messages to. The endpoint for receiving Cisco Webex Teams messages is http://<host>:<port>/webhooks/webexteams/webhook, replacing the host and port with the appropriate values from your running Rasa X or Rasa Open Source server.

Running on Cisco Webex Teams

Add the Webex Teams credentials to your credentials.yml:

access_token: "YOUR-BOT-ACCESS-TOKEN"

Restart your Rasa X or Rasa Open Source server to make the new channel endpoint available for Cisco Webex Teams to send messages to.


If you do not set the room keyword argument, messages will by delivered back to the user who sent them.