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Rasa Pro

Infrastructure: Pilots, Supported Configurations & Production Deployment

Extend the power of Rasa Open Source by connecting the dots with Rasa Pro. Integrate with apps, observe system performance, or link up to your favorite dashboard. All powered by the most flexible Conversational AI framework on the market.

  • Language-agnostic Natural Language Understanding
  • ML-powered Dialogue Management
  • Custom Actions Server (Rasa SDK)
  • Channel connectors (REST and Websocket)
  • Kubernetes deployment support through Helm
  • End-to-End Testing
  • Real-Time Markers
  • PII Data Management
  • Dependency vulnerability protection
  • Secrets management powered by Vault
  • Observability (OpenTelemetry)
  • Multi-Node Concurrency (Redis)
  • Conversational Data Pipeline (Kafka)
  • IVR Connector to AudioCodes VoiceAI Connect (available through additional purchase)

Deployment modes:

Rasa Platform

Rasa Pro  +  Rasa X / Enterprise

Everything you get with Rasa Pro, plus Low-Code User Interface, Bot Tuning, & Performance

Enabling conversational AI teams with the collaborative, low-code UI they need to build AI assistants. With Rasa X/Enterprise, you can assess performance, make key improvements, and update content with ease.

  • Visibility into customer conversations
  • Improved accuracy on data annotation
  • Real-time Bot interaction and insights
  • Collaborate and share conversations
  • Integrated Version Control
  • Single-Sign-On (SSO)
  • Role-based Access Control (RBAC)

Deployment modes:

Explore different support levels

Standard Support

Our standard offering includes:

  • Reactive web-based support through our online portal
  • Access to a named Customer Success Manager
  • Self-Managed (On–prem or Private Cloud)

Premium Support

Trust our most proactive, personalized expertise to help you optimize your Rasa solutions.

Our premium offering includes:

  • All features of our standard offering plus enhanced response times
  • Success planning
  • Best practice guidance
  • Quarterly business review
  • Access to a named Customer Success Engineer